I currently only accept Paypal and credit card payments.

Please remember that if you are paying by credit card the transaction is handled by Paypal. You do not need a Paypal account for this.

Items will be shipped upon receipt of payment. If you have any problems during the payment process, please contact me immediately.

Please make payment immediately after purchase. If I have not heard from you or received payment after 24 hours I will cancel the sale.

Please do not hesitate to contact me if you need additional time for payment or have any questions.

I visit the post office on weekdays only. I aim to post things within 48 hours of receiving payment by first class post.

If you require special postage/tracking numbers/recorded delivery please contact me before checkout and I will be happy to arrange this for an additional cost.

Custom items will take longer to ship but I aim to send them within 14 days of purchase, I will let you know if there will be delays. Let me know if you need purchases urgently and I will do my very best to accommodate you.

Sydney Rose Designs is not responsible for loss or damage incurred during shipping.

International customers are responsible for all fees/taxes/duties associated with shipping to their respective countries.

Please email me when your item as been delivered, I always like to know things have arrived safely in their new homes.

Are you looking for something special? Something a little bit different? Something the same but in another colour/size/shape?

I love making custom items so please send me a message and ask, I'm always happy to hear from you!

I will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)